Booking Policy

Last updated: July 2026

Thank you for choosing Wellness with Virginie.

The following information helps ensure every client enjoys a safe, relaxing and professional experience.

Appointments

Appointments can be booked online through BookSolo.

If you have any questions before booking, please get in touch.

Arriving for your appointment

Please arrive on time for your appointment.

If you arrive late, your treatment time may need to be shortened so that following appointments are not affected.

Cancellation policy

If you need to cancel or reschedule your appointment, please provide at least 24 hours' notice.

Late cancellations or missed appointments may be charged in full.

(Adjust this if Virginie uses 48 hours instead.)

Health information

Please let me know before your appointment if you:

• Are pregnant

• Have any medical conditions

• Have recently had surgery or an injury

• Are receiving medical treatment

• Have any allergies or skin conditions that may affect your massage

This allows me to provide the safest and most appropriate treatment for you.

Massage treatments

Every treatment is tailored to your individual needs.

Massage is intended to support relaxation and wellbeing and is not a substitute for medical advice, diagnosis or treatment.

If appropriate, you may be advised to seek guidance from your GP or another healthcare professional.

Professional standards

Your comfort, dignity and wellbeing are always respected throughout your treatment.

Appropriate draping will be used at all times, and you are welcome to discuss pressure, comfort or any concerns during your appointment.

Payment

Payment is due at the time of your appointment unless agreed otherwise.

Questions

If you have any questions before your appointment, please don't hesitate to get in touch.

📧 virginieauvray86@gmail.com